How I try to help the community as a Citrix CTP
Now it’s already 2,5 years since I was elected as a Citrix Technology Professional. Becoming a CTP was a really big honor for me, but I didn’t write a long blog post about that.
Maybe because I was shocked about the fact I was chosen or I was just afraid because more eyes from the Community and Citrites are looking to me and I fear I’ll not find the right words.
I think now I’m able to write a short retrospective about this time, no I don’t say that because I intend to step back, I’m still happy in this role 🙂 But who knows if I will be active enough to get re-elected.
According to the Citrix Website (https://www.citrix.com/community/ctp) individuals are eligible to be a CTP when they prove their knowledge in Citrix products and invest a lot of time: “The CTP Program recognizes the contributions of individuals who have invested a significant amount of time and resources to become experts in Citrix products and solutions.”
Honestly, after being elected as CTP, I felt a bit under pressure to deliver new blog posts and to speak at conferences. Both are something what I like to do, but it’s only easy when I really have something to show or say. The Health Check automation was something and my early adopter experience with Windows 10, but I think these topics are now more or less stale. And for the blog posts when I have time to write it down…
The value of being a CTP is that I have access to Beta and EAR sources of the products, having a free pass to Citrix Synergy and the best, direct access to the Product Management. Beside of all the CTP goodies there is also liability and duties. Maybe not all people out there are aware of that. A CTP is not the Extension of the Citrix marketing department! But in my opinion a CTP should be a communication channel between Citrix and their customers, and more from the customer in the direction of Citrix.
To get elected as a CTP is not an easy thing, but also to stay a CTP needs effort! To make the grade for the CTP Program there are multiple possible activities. There are 1-2 online meetings with the Product Management which takes about 1 hour. Also, there are two in-person meetings which takes 2-3 days each.
So, if you aim to being a CTP, please think that it needs a bunch of spare time to satisfy the needs! I’m doing this partially in my free time and my employer “Die Mobiliar” supports me and gives me time for the in-person meetings. Also, I have support from my wife, my family and my friends and colleagues at Die Mobiliar. At this place THANK YOU!
Besides the CTP Program, I’m also active for the CUGC, on one hand as a local leader here in Switzerland but also in the CUGC Steering Committee. I think this is kind of “double burden” but also there was good synergies to combine these two or three roles.
I sometimes was asked “What can you accomplish as a CTP?” and now I can see that I’m really able to help Citrix and the Community to bring products in a better shape to the customer needs. I posted some Feature Requests and those was implemented in the last months. These are only very little features, but for me the fact that they implemented them was a big thing!
Here are some examples:
- VDI Battery Indicator:
this feature was implemented in Virtual Desktops (XenDesktop) 7.18 !
- Limit Number of Desktops in a Site
The next feature request I submitted because my SwissCUGC fellow leader Stefan Beckmann (https://www.beckmann.ch / @alphasteff)had an issue with the missing feature in version 7.x of Virtual Apps & Desktops (XenApp/XenDesktop): This is now implemented in version 1808 (former version naming would say 7.19). (If you want use this feature, this is currently available in command line not in the Studio)
- StoreFront Logout without closing Browser
Also, this article describes the impact of a feature request from me: http://blog.sachathomet.ch/2017/01/03/storefront-allowreloginwithoutbrowserclose/
- And also, the missing Windows 10 disconnect button I repeatedly requested from Product Management – but guess I was not the only one … 🙂 A fix you can find here https://support.citrix.com/article/CTX225970 and I hope soon it will be implemented in the standard VDA
I hope now you have a bit an idea of the role of a Citrix Technology Professional and know that it’s more than just a title like a certification like CCE-V or so. There are a lot of brilliant CTPs, see the full list here: https://www.citrix.com/community/ctp/awardees.html or follow them on Twitter, Citrix has a complete list: https://twitter.com/citrix/lists/ctps