{"id":99,"date":"2014-02-14T17:47:58","date_gmt":"2014-02-14T15:47:58","guid":{"rendered":"http:\/\/blog.appcloud.ch\/?p=99"},"modified":"2017-03-12T10:19:35","modified_gmt":"2017-03-12T09:19:35","slug":"cannot-complete-your-request-on-netscaler-gateway-vpx","status":"publish","type":"post","link":"https:\/\/blog.sachathomet.ch\/de\/2014\/02\/14\/cannot-complete-your-request-on-netscaler-gateway-vpx\/","title":{"rendered":"„Cannot complete your request\u2018“ on Netscaler Gateway VPX"},"content":{"rendered":"

In my lab environment I was using a Citrix Webinterface 5.x which was accessible \u00a0from Internet over a Access Gateway 5 VPX. Since Citrix Store Front is in a\u00a0fairly usable release (> Version 2.x), I intended to update my lab environment to the current software releases and update my skills to Store Front and Netscaler Gateway VPX.<\/p>\n

You can find a step by step Netscaler Gateway intro here http:\/\/blogs.citrix.com\/2013\/07\/03\/citrix-netscaler-gateway-10-1-118-7-quick-configuration-wizard<\/a>
\nAlso a\u00a0very nice guide you can find here, this guide also contains information about how to configure StoreFront for Netscaler Gateway VPX:\u00a0http:\/\/benjamin.eavey.com\/2013\/07\/netscaler-vpx-as-secure-gateway-replacement<\/a><\/p>\n

Cannot complete your request<\/h1>\n

After completion of the configuration I was not able to access the my environment from outside. The login to the Netscaler Gateway, the black window, was working fine, but as soon I hit the StoreFront I get this Error:<\/p>\n

\"cannot-complete\"<\/a><\/p>\n

Because StoreFront is working fine from internal, I assumed that’s not a completely wrong StoreFront configuration. After i had a look into the event viewer on the StoreFront server I can see that something is wrong here:<\/p>\n

\"eventlog_error_callback\"<\/a><\/p>\n

 <\/p>\n

The\u00a0crucial indication that’s a problem between the Store Front server and the\u00a0the Netscaler Gateway in role of Authentication Callback Server I found here:<\/p>\n

\"eventlog_error_callback_event3\"<\/a><\/p>\n

when I browse to the address https:\/\/192.168.x.x\/CitrixAuthService\/AuthService.asmx you can see a certificate error, so I need to have here a FQDN that match to the installed certificate but I wont communicate outside, so first I’ve defined the internal IP as Callback URL:<\/p>\n

\"general-settings\"<\/a><\/p>\n

 <\/p>\n

Now I’ve changed the Callback URL to the FQDN appropriate to the certificate:
\n<\/span><\/p>\n

\"general-settings-ok-with-fqdn\"<\/a><\/p>\n

But because the DNS resolve this URL as the external IP which is not accessible over the necessary TCP ports, I was\u00a0constrained to do a dirty hack … I have edited my host file :<\/p>\n

\"hosts\"<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

In my lab environment I was using a Citrix Webinterface 5.x which was accessible \u00a0from Internet over a Access Gateway 5 VPX. Since Citrix Store Front is in a\u00a0fairly usable release (> Version 2.x), I intended to update my lab environment to the current software releases and update my skills to Store Front and Netscaler […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,1],"tags":[30,38],"class_list":["post-99","post","type-post","status-publish","format-standard","hentry","category-troubleshooting","category-uncategorized","tag-netscaler-gateway-vpx","tag-storefront"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"de","enabled_languages":["en","de"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false}}},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/posts\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":2,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/posts\/99\/revisions"}],"predecessor-version":[{"id":960,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/posts\/99\/revisions\/960"}],"wp:attachment":[{"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/media?parent=99"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/categories?post=99"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.sachathomet.ch\/de\/wp-json\/wp\/v2\/tags?post=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}